Shipping policy

Shipping + Delivery

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

● USA: 3–4 business days

● Europe: 6–8 business days

● Australia: 2–14 business days

● Japan: 4–8 business days

● International: 10–20 business days

  • Deliveries are typically made Monday to Friday between 8.00 am - 6.30 pm.

  • Working days are: Monday to Friday (and typically don't include public holidays or weekends).

  • We do not ship the orders on weekends or holidays.

Tracking

All orders will receive an email confirmation that includes tracking information once the package ships.

 Customs

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

Tracking your order:

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at mounessentials@yahoo.com.

Please note that your tracking number is the one we send automatically when we ship your order.

Please note that you must not enter your order number, or it will appear as an error automatically.

If you cannot find your tracking number, please get in touch with us.